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Strategy & Operations Consulting Services

In the face of changing environmental conditions, the success of organizations depends on their ability to visualize and implement strategies that allow them to adapt and, eventually, gain competitive advantages in their respective industries or sectors.

This requires the integration of multiple actions to align and strengthen their organizational capacities to allow adding value to owners or shareholders, employees and society as a whole.

Recurring transformation initiatives

Revenue growth

  • Mergers and acquisitions (M&A)
  • Improvement and innovation of service models

Optimization of operating margin

  • Alignment and optimization of internal processes
  • Optimization of organizational structure

Improvement of management and execution capabilities

  • Organizational alignment
  • Implementation of technological solutions
  • Improvement of skills and experience of employees

We align organizational capabilities with our clients' strategic imperatives.

The purpose of strategy and operations consulting services is to help organizations succeed in formulating and implementing their business strategies within their respective industries and markets.

Our value-adding approach is based on a comprehensive view of the organizations we serve.

Our expertise, both in private and public sectors, has allowed us to implement pragmatic methodologies tailored to the reality and imperatives of our clients.

We are inspired by the excellence and experience of our clients in everything we do, promoting opportunities for participation and transfer of knowledge.

Our integral value offer

  • Business Strategy

We help our clients visualize, evaluate, define, and articulate action plans to achieve their business imperatives and objectives. Our services include:

  1. Analysis of industry, market and business environments
  2. Facilitation of strategic planning sessions.
  3. Creation of a portfolio of projects and implementation plans aligned with the strategy.
  • Service models

We help design service delivery models consistent with our clients' business plans, including:

  1. Design of value propositions.
  2. Definition of customer segments, delivery channels, processes, human and technological resources, and organizational capabilities required.
  • Organization & People

We help align our clients' organizational structure and people processes with their business strategies and service models, including:

  1. Design of organizational structure and role profiles.
  2. Analysis of workloads and efficient staffing studies.
  3. Transformation of people management processes.
  • Business processes

We help identify and prioritize optimization initiatives to move towards efficient operations models, including:

  1. Process mapping and redesign.
  2. Strategic sourcing.
  3. Project Management Office (PMO) and Change Management for implementation.
  • Technology

We assist in adopting digital technologies to improve and optimize processes, drive innovation and respond effectively to changes in the business environment, by:

  1. Digital solutions market analysis for process and service optimization and innovation
  2. Selection of digital solutions
  3. Project Management Office (PMO) and Change Management for implementation
  • Performance monitoring

 As part of the organizational strategic alignment, we assist in defining and articulating Key Performance Indicators (KPIs) to facilitate feedback and continuous improvement of the business, including:

  1. Definition of KPIs for results and business processes.
  2. Design of balanced scorecard.